Monica Vaca is Associate Director for the Division of Consumer Response and Operations in the Federal Trade Commission’s Bureau of Consumer Protection. The Division hears from consumers across the country about problems they experience in the marketplace, manages and provides law enforcement access to the Consumer Sentinel Network, and delivers refunds to consumers resulting from FTC law enforcement actions. Between 2002 and 2016, Ms. Vaca litigated or supervised litigation against companies and individuals the FTC charged with engaging in fraudulent or deceptive practices. In 2011, Ms. Vaca was honored to receive the Wasserstein Fellowship from Harvard Law School’s Office of Public Interest Advising. Ms. Vaca began her career by clerking for the Honorable John F. Grady in the Northern District of Illinois, and later, by serving as an Equal Justice Fellow at the Legal Assistance Foundation of Chicago. She is a graduate of Northwestern University School of Law (cum laude, Order of the Coif) and the University of Virginia.