If my loved one is in trouble, and is
not in the same room as the PERS console, how
will they be heard?
Most consoles are quite sensitive, and in an
average-sized home, the emergency response
center is usually able to communicate with your
loved one regardless of what room they’re in.
However, there are times when it may not be
possible to communicate with a loved one because
of the extent of an emergency, therefore,
medical emergency professionals like paramedics
will be immediately dispatched to your loved
one’s home.
Do PERS have the capability to work
outside?
If your loved one lives in a house, most PERS
have a range of 200 to 400 feet outside.
Remember that the emergency response center will
not be able to speak with your loved one since
they are outside, but they will know that your
loved one is in trouble and will dispatch
paramedics to their house. If your loved one
lives in an apartment or condo, the outdoor
range changes because apartment construction can
block the signal from outside. For example, in a
large apartment building, the system will work
only inside the home, yet in other apartments,
condo's, and town homes it can work like it does
in a single family home. This is why it’s so
important to test the range of the PERS, in
order to know the coverage area of your loved
one’s system.
How will emergency personnel get into
my loved one’s home?
If emergency personnel need to be called to your
loved one’s home, the emergency response center
will also contact any friends, neighbors, or
family members from your loved one’s contact
list that have a key to their home, and who live
close enough to meet a rescue team at your loved
one’s door.
What happens if the electricity goes
out?
Most PERS have a battery back-up that will
operate the unit for several hours after a power
outage. When the power is restored, the battery
automatically recharges, and is then ready for
any additional power outages.
Can I set-up the PERS for my loved
one, or does it have to be professionally
installed?
Many PERS are designed to install quite
easily, much like a standard answering machine,
however, every company is different, so find out
up-front, because it may save your loved one
money.
Printable Version
