By Rosalie Okaty
There are a variety of PERs
available. Many charge a monthly fee and a one-time set-up fee.
Others require you to sign a three-month, six-month or
year-long-lease, while others offer rental opportunities. To
navigate the maze of PERs, the Federal Trade Commission (FTC)
offers the following suggestions:
Check out several
systems before making a decision.
Find out if you
can use the system with other response centers. For example,
can you use the same system if you move?
Ask about the
pricing, features, and servicing of each system and compare
Make sure the
system is easy to use.
Test the system
to make sure it works from every point in and around your
home. Make sure nothing interferes with transmissions.
purchase, rental, or lease agreement carefully before
Questions to Ask the
Is the monitoring
center available 24 hours a day, seven days a week?
What is the
average response time?
What kind of
training does the center staff receive?
does the center use to test systems in your home? How often
are tests conducted?
The FTC works for the
consumer to prevent fraudulent, deceptive and unfair business
practices in the marketplace and to provide information to help
consumers spot, stop and avoid them. For free information on
consumer issues, visit www.ftc.gov or call toll-free,
1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.
The MSF Assistive Technology
Programís number is 888-MSFOCUS (673-6287).