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Emotional First Aid
By Janet Buell
Helen was considering suicide when
her daughter, Gail, asked me to come to her house. Gail
was shocked to discover Helen was hoarding her pain
pills with the intent to accumulate enough of them to
end her life.
Helen had been diagnosed with ALS, a progressively
debilitating and usually fatal illness. As a long-time
trauma counselor, I had frequently worked with people
who had terminal illnesses and it was always a
challenge. Helen surprised me though. Her suicidal
thoughts were not because of her own future; her fears
were for her husband, who was performing more and more
caregiving tasks. Helen was afraid that her long-term
illness would have a crushing effect on her husband’s
health and spirits. Helen had nursed her first husband
though his long and ultimately fatal illness so she knew
exactly what Frank would be up against in his attempts
to care for her as the disease took its toll. Helen felt
so strongly about this that she preferred to be dead
rather than cause her husband, Frank, such stress.
I soon discovered that the roots of Helen’s concern
could be found in an event that had happened more than
ten years earlier. Although Helen loved her first
husband dearly, the five years she spent caring for him
after his stroke left her exhausted and feeling alone.
She had given up her job to nurse him, a job she loved
dearly. She had wanted to care for him at home and kept
him there even when he expressed a willingness to move
to a nursing home. Helen remembered only too well the
moments of exhaustion, frustration, and even resentment
as her own life had been eaten up by the need to provide
full-time care. She didn’t want Frank to endure such
pain although he was insisting that he wanted to provide
all her care himself.
What else could she do, Helen wanted to know. She didn’t
want to face the time when he might resent the
sacrifices he would have to make. Most of all, she felt
her exchange with him would be out of balance and this
feeling was at the core of her desire to die. Already
Helen’s disease had robbed her of almost all of her
mobility and she knew that at the rate it was
progressing, she would be unable to talk before another
year was up. When Helen expressed her regret that she
hadn’t taken the overdose of pills already, I knew she
needed help quickly.
My years of working with terminally ill people had
taught me that we might need a two-pronged approach in
handling this situation. Certainly I needed to talk to
Frank about allowing Helen to move to a nursing home
when the appropriate time came. We needed to help him
understand that Helen did not want to see him so
overburdened with her care that he was suffering, too.
We also needed to find a way that Helen could exchange
with Frank so that she could contribute something to his
wellbeing.
Helen was a good person who had spent most of her life
helping children as a teacher. Like most of us, she
wanted to give as well as take in life. Her mind was
still intact even while her body was being destroyed by
her illness. None of us wants to be put in a position
when we can only take and no longer give in life. It was
very noble and loving of Frank to want to care for her
at home, but he needed to acknowledge her spiritual and
emotional needs as well as her physical ones. And he
needed to confront his own needs as well.
As I interviewed Helen with an eye toward what she might
be able to do that would be helpful to her husband, I
learned that Frank had experienced a very difficult
childhood that he was reluctant to discuss. Part of his
reason for insisting that Helen remain at home
throughout her illness was that he had been abandoned by
his mother as a child and he perceived leaving Helen in
a nursing home as a form of abandonment. One of the few
abilities Helen still had was her ability to speak and
to listen. With her agreement, I taught her some simple
techniques to help Frank. These techniques, which are
similar to physical first aid procedures, teach lay
people to provide effective emotional first aid to
friends and loved ones. Helen was an apt pupil and
learned the techniques quickly. Using them, she was able
to encourage Frank to talk about childhood experiences
and discover some of the decisions he had made at the
time when the events had occurred.
One of Frank’s many realizations was that he had made an
important decision at the age of nine. Feeling bereft by
his mother’s desertion, Frank had vowed that he would
never be a person who would walk out on someone else. He
also realized that this decision had caused him to hang
on to relationships in the past long past the point
where it benefited him or the other person. It was a
tremendous relief to Frank to be able to have
conversations each evening where he remembered his
childhood and talked out all those times in the past.
Equally wonderful was the effect it had on Helen. She
felt able to be useful and enjoyed so much watching
Frank experience relief and genuine happiness. With the
return of this feeling of usefulness, her suicidal
thoughts vanished.
I had planned, once I had helped Helen find a way to
feel useful again, to speak with Frank about taking
actions that might be needed to lighten his load as a
caregiver. I found, however, that there was no need to
do this in the end. The couple’s close communication had
helped them work out a plan for Helen’s care. Frank had
realized that the most important moments of the day were
the ones when they were talking on a deep spiritual
level and he continued to talk to Helen even after she
had lost the ability to speak. At Helen’s funeral, Frank
described those conversations as some of the happiest
moments of his life.
What does this story have to do with those of you who
are providing care for someone who has lost their mental
abilities? It’s wonderful when the person you are caring
for has the ability to help you, too, because it gives
tremendous happiness to someone who is very ill to still
be able to feel useful. But that isn’t possible when the
illness has stolen their ability to think clearly or
communicate fully. Almost all caregivers find that the
illnesses they must deal with every day remind them of
earlier events in their lives when they suffered other
losses or traumas. That fact, plus the fears engendered
by the loved one’s illness, makes a caregiver a prime
candidate for some emotional first aid. Just as physical
first aid, in the form of CPR, can save a life, so
emotional first aid can make a life worth living. Pick a
friend from a support group who is willing to work at
learning a few simple techniques and pair up to help
each other out. By taking turns asking and answering the
questions in the procedure below, you can each provide
tremendous help and support to the other. What follows
is just one of the simple techniques available. Try it
out with a friend or loved one.
Directions: Take turns with your partner asking and
answering the set of questions below. As you ask the
questions, follow these few simple rules: listen, don’t
talk; be compassionate, not critical; show great
interest; be persistent; acknowledge responses with a
simple “ok” or “uh huh.”
Recall a time when you were unable to help someone. Tell
me about it. Did you make any decisions at that time?
Recall a time when you succeeded in helping someone.
Tell me about it. Did you make any decisions at that
time?
Recall a time when you did not receive effective help.
Tell me about it. Did you make any decisions at that
time?
Recall a time when you received effective help. Tell me
about it. Did you make any decisions at that time?
If you would like a copy of The Emotional First Aid
Manual, send a request to Innovations Press at P.O. Box
4800, Mission Viejo, CA 92690 or order online at
www.innovationspress.net. If the cost of the book
($19.00) is prohibitive, let the publisher know, as
funds have been donated to provide copies to anyone who
cannot afford one.
Janet Buell has spent over 25 years doing full-time
trauma counseling and is certified by the International
Association of Trauma Counselors. Janet is the author of
seven books including the recently released “The
Emotional First Aid Manual.” She has also been a
caregiver..
Contributing authors to the book include psychiatrist
Dr. Frank Gerbode, psychologist Dr. Robert Moore, and
past president of the International Association of
Trauma Counselors Dr. Will Foreman
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